Privacy Policy

Your data. Your control. Our responsibility.

This Privacy Policy explains how LiveDVR Inc. collects, uses, stores, protects, and shares information when you use our websites, software, APIs, media players, broadcast tools, hosted services, and related products.

Effective Date: 05/26/2026 Last Updated: 05/26/2026 Company: LiveDVR Inc.
Important: This page is a polished business template and should be reviewed by qualified legal counsel before publication.

1. Scope of this Policy

This Privacy Policy applies to LiveDVR Inc. and our services, including websites, hosted broadcast portals, media players, APIs, software development kits, cloud studio tools, electronic program guide systems, remote-control features, and related support or business communications.

This Policy does not apply to third-party websites, platforms, services, payment processors, video platforms, analytics providers, app stores, or content sources that we do not own or control.

2. Information We Collect

Information you provide

  • Name, company name, email address, phone number, billing information, and account details.
  • Messages, support requests, demo requests, order form submissions, and business inquiries.
  • Media, channel data, playlist data, metadata, branding assets, graphics, programming schedules, and configuration files you choose to upload or manage through our tools.

Information collected automatically

  • Device information, browser type, operating system, IP address, referring pages, access times, and general usage activity.
  • Service logs, API activity, playback events, error reports, performance data, and security-related records.
  • Cookies, local storage, and similar technologies used for login sessions, preferences, analytics, security, and service functionality.

3. How We Use Information

  • To provide, operate, maintain, personalize, and improve our services.
  • To process orders, activate accounts, deliver hosted services, and manage customer support.
  • To operate media players, broadcast schedules, EPGs, APIs, cloud tools, remote-control features, and related software functions.
  • To detect, prevent, and respond to fraud, abuse, technical issues, security risks, and unauthorized access.
  • To communicate about updates, service notices, billing, legal matters, product information, and business opportunities.
  • To comply with contracts, legal obligations, accounting requirements, and enforceable requests from lawful authorities.

4. How We Share Information

We do not sell personal information in the ordinary course of business. We may share information with vendors, hosting providers, payment processors, analytics services, contractors, professional advisors, and business partners when necessary to operate or improve our services.

We may also disclose information when required by law, to protect our rights, to enforce our agreements, to prevent harm, or as part of a merger, acquisition, financing, reorganization, asset sale, or similar business transaction.

5. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, protect security, and support legitimate business operations.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, disclosure, alteration, or destruction. No internet or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also have the right to opt out of certain communications or request information about how personal data is processed.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing your request.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.